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Thank you for shopping at Diamond Overdose. We are committed to providing a secure and transparent payment experience for all our customers. Please read our payment policy carefully to understand how we handle transactions on our website.
We currently accept PayPal as our exclusive payment method.
PayPal allows you to:
Pay using your PayPal balance
> You do not need a PayPal account to complete your purchase—PayPal also offers guest checkout for non-account holders. Payments can be processed via debit or credit card trough the Paypal checkout, having a Paypal account is not needed.
All transactions are processed through PayPal’s secure payment gateway, which uses SSL (Secure Sockets Layer) encryption and industry-standard security protocols. Your financial information is never stored on our servers.
Diamond Overdose does not have access to your credit card or banking information at any point during the payment process.
All transactions on our website are processed in U.S. Dollars USD($).
If you are using a non-USD currency, your payment provider may apply conversion fees. Please check with your provider for details.
Your payment will be charged immediately upon checkout and you will receive an email confirmation with your order details.
In the event that a payment is declined or flagged for potential fraud by PayPal:
The order will not be processed
You will be notified via email
You may be asked to try again or use a verified PayPal account
As a business operating in California, we are required to collect sales tax on orders shipped to California addresses. The tax rate is calculated based on the shipping address and will be clearly displayed at checkout.
Orders shipped outside California may not be subject to sales tax.
For fraud prevention and compliance purposes, we may contact you to confirm additional details before processing your order. This may include:
Verifying your PayPal account or email
Confirming your shipping address
Requesting photo ID in rare cases of suspicious activity
We reserve the right to cancel any order that fails our verification process, and a full refund will be issued.
If your payment fails or is cancelled:
Your order will not be processed
You will need to return to checkout and complete the payment again
If funds were deducted but the order was not confirmed, please contact us immediately at Email: info@diamondoverdose.store
Cancellations:If you wish to cancel your order after payment has been processed, please contact us at info@diamondoverdose.store within 24 hours of placing your order. Refunds will be processed according to the method of payment used.
Refunds: Please refer to our Refund Policy (https://diamondoverdose.store/policies/refund-policy), which outlines eligibility for refunds, processing times, and related procedures. Refunds can take7 business days (Mon-Fri)to reflect on your account depending on your bank's processing times.
To protect our customers and prevent fraudulent activities,Diamond Overdose reserves the right to conduct verification checks on payments. We may reach out for additional information or confirmation for certain transactions deemed high-risk.
If you have any questions or concerns regarding your payment, feel free to contact our customer service team:
Business Address:844 Old Woman Springs Rd Yucca Valley California 92284, United States.
Business Hours:9 AM - 5 PM (Mon - Fri), (GMT-08:00) Pacific Standard Time (Los Angeles)
Phone:+14699281434
Email:info@diamondoverdose.store
This policy complies with California consumer protection laws.